the product received were gorgeous and very well packed, so no damage. I will continue to purchase from this factory.

Issues all the way! Don’t deal with this supplier. First, the product dispatched late, supplier said it was shipped, but it was not and I had to wait few more extra weeks. Then, I asked in advance if they were real 100% natural roses, supplier said yes, but once I checked the product, it is just plastic roses, so much fake, imitation of roses! Nowhere it is real roses! Very poor quality! Even their listing says: “Preserved roses” - of course, preserved plastic! I am so disappointed in this waste of time and money!